The consumer affairs ministry on Tuesday warned of strict action against online cab aggregators if they fail to address rising consumer complaints and put an end to unfair trade practices such as levying inconsistent cancellation charges, insurance and Covid-19 charges for every ride without explicit consent of customers.
source https://timesofindia.indiatimes.com/india/govt-warns-app-cabs-taking-users-for-ride/articleshow/91476709.cms
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